Contact Us
Welcome to Dalsea Customer Support. We are dedicated to providing you with a seamless, reliable, and transparent shopping experience. Whether you require assistance with an existing order, have inquiries about our premium handbag collections, or need to resolve a service issue, our support team is here to help.
Please reach out to us through any of our official contact channels listed below. For the fastest resolution, kindly provide your order number and the email address used for the purchase when contacting our team.
Business Information
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Business Name: Dalsea
- Support Email: support@dalsea.shop
- Phone Number: +1 (512) 413-9054
- Physical Address: 8706 Pineridge Dr, Austin, TX 78729, United States
- Business Days: Monday to Saturday
- Support Hours: 10:30 AM – 4:30 PM (CST)
- Time Zone: (GMT-06:00) Central Standard Time (Austin, Texas)
- Response Time: We are committed to responding to all inquiries within 24 hours.
Customer Service Commitments
- Shipping Inquiries: We offer free shipping on all orders across the United States, with a total estimated delivery time of 4 to 7 business days.
- Order Tracking: A secure tracking number is automatically generated and emailed to you as soon as your order is processed.
- Cancellations: If you change your mind, you can request an order cancellation within 24 hours of placement.
- Returns & Exchanges: Your satisfaction is our priority. We accept returns and exchanges for both defective and non-defective products within a 30-day window.
Stay Connected
Follow our official channels for exclusive styling tips, behind-the-scenes looks at our latest handbag collections, and important service announcements: